·        Manage the sales cycle including budgeting, forecasting, negotiation & sales, orders, dispatches, inventory, payment receipts, overdues and claim resolution

·        Ensure timeous quotations and payment receipts to mitigate FX risks on the Company

·        Support the preparation and records of export transit documentation in compliance with Customs rules, and relevant communication with Service Managers and Customers

·        Develop and maintain long term relations with Customers within the allocated countries, with all aspects related to CRM

·        Develop new business with Customers in line with market development strategy 

·        Achieve own performance targets: revenue, forecast conversion rate, Customer outreach, Customer satisfaction, complaints treatment time

·        Actively support the organisational understanding, Customer requirements and service levels to achieve commercial targets

·        Provide timeous market intelligence feedback to various working groups and reporting channels, around the market demand, risks, prices, competition and inventories

·        Develop and present Customer account plans and support the execution of actions

·        Contribute to Marketing communication campaigns and industry forums on requirement

• Open-minded, resilient and result-orientated personality
• Good business acumen, with negotiation skills and proven abilities to develop and maintain sound relations
• Intercultural sensitivity and adaptability: comfortable working with diverse cultures and adapting to different business practices
• Abilities to perform in both stable and challenging environments   
• Abilities to progress both independently and collectively
• Good presentation and communication skills
• Analytical problem solving skills
• Capacity to deal with arguments and conflicts